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QUESTIONS & ANSWERS

  • What is the quality of products offered by Face2face?
    Face2face prides itself on providing high-quality products crafted with premium materials. Our products undergo rigorous quality checks to ensure durability and style, meeting the standards of our discerning customers.
  • What payment methods are accepted on Face2face?
    Face2face accepts various payment methods including credit cards, Google Pay, Apple Pay, Afterpay, and more. You can choose the payment option that suits you best during the checkout process.
  • How can I track my order on Face2face?
    To track your order on Face2face, simply log in to your account and navigate to the 'Order History' section. There, you can find the tracking information for your recent orders and monitor the delivery status in real-time.
  • If i pre-order how will i know when my package is delivering?
    Face2Face primary goal is fast shipping and communication. We will update each customer email each customer biweekly on the status of their order.
  • What is the return policy for products purchased from Face2face?
    Face2face offers a hassle-free return policy for products purchased. Customers can initiate a return within 30 days of purchase for a full refund or exchange. The items must be in their original condition with tags attached.
  • What payment methods are accepted on Face2face?
    Face2face accepts various payment methods including credit cards, Google Pay, Apple Pay, Afterpay, and more. You can choose the payment option that suits you best during the checkout process.
  • How long does shipping take for orders on Face2face?
    Shipping times for orders on Face2face vary based on the selected shipping option. Standard shipping typically takes 3-5 business days for delivery.
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