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STORE POLICY

Customer Care

At Face2Face, we are dedicated to ensuring that you have the best possible shopping experience. Whether you have a question, concern, or need assistance with your order, our customer care team is here to help!

Privacy & Safety

Your privacy is important to us. The following are the key aspects of our privacy policy:

  • Personal Information Collection:
    When you shop with Face2Face, we collect personal information such as your name, email, shipping address, and payment details to process your order. We only collect the information necessary to provide you with the best service possible.

  • Use of Information:
    The information you provide is used strictly for processing orders, delivering products, and improving your shopping experience. We may also send you promotional emails if you’ve opted in, but you can unsubscribe at any time.

  • Data Protection:
    We take data security seriously and employ encryption and secure servers to safeguard your personal and payment information. We will never sell or share your personal information with third parties without your consent, except as required by law.

Wholesale Inquiries

  1. Review Process:
    Once we receive your inquiry, our team will review your request and respond within 3-5 business days. We evaluate each application based on alignment with our brand values and target audience.

  2. Approval & Next Steps:
    Upon approval, we will provide you with our wholesale pricing, product catalog, and terms of agreement. We offer competitive wholesale rates, flexible order quantities, and ongoing support to help your business thrive with Face2Face products.

Why Partner with Face2Face?

  • High-Quality Products:
    Our clothing is designed with care, focusing on timeless style, comfort, and durability. Each piece reflects our commitment to ethical production and honesty, values we know your customers will appreciate.

  • Brand Alignment:
    By partnering with Face2Face, you align with a brand that champions authenticity, transparency, and meaningful connections. We aim to cultivate relationships with like-minded businesses that prioritize quality and integrity.

  • Ongoing Support:
    We are committed to ensuring the success of our retail partners. Our team is here to provide marketing materials, product training, and assistance with merchandising to help you grow your business with Face2Face.

Minimum Order Quantities & Terms:

  • Minimum Order:
    Our standard minimum order is [Your Minimum Order Value/Quantity]. Custom arrangements can be discussed based on your store’s needs.

  • Payment Terms:
    We offer flexible payment terms, including credit card payments or net terms for approved retailers.

  • Shipping:
    Wholesale orders will be processed and shipped within [Your Lead Time], and we offer competitive shipping rates for bulk orders.

Payment Methods

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments

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